Here are answers to some of the most commonly asked questions. Please scroll down the page to see all the questions listed, if you have any additional question not listed, Contact us and we'll be glad answer it for you.
What services do you provide?
We are a legit business committed to provide permanent and official Apple unlock service that allows you to use your device on any network without restrictions. We provide this service on any iPhone model with any bootloaders, basebands or iOS firmwares.
Why should I Unlock my phone?
Unlocking your iPhone has multiple benefits some of them are listed below:
- It eliminated roaming charges by allowing you to switch to a local carrier in the local region
- It allows the device to work worldwide
- It increases the resale value of your device
- Other people can reuse your iPhone easily once you have upgraded your device.
Why are some iPhones SIM-locked?
The main reason on why are some iPhone SIM-locked is because the carrier offers them at far lower price under 1-2 year contract. It means that you are bound to use the carrier’s service for 1-2 years only and you will not be able to use another carrier or SIM card although the monthly payment can be really in some cases.
Is your iPhone unlocking service guaranteed?
Yes, our iPhone unlocking service is backed by money back guarantee. It means that if we fail to unlock your device, your money will be refunded to your account immediately with no questions asked.
Please read our Terms and Conditions for more details about refund policy.
What iPhones can you unlock?
We can provide hassle free iPhone unlock service for 3G, 3GS, 4, 4S, 5C, 5S, 5, 6, 6+, SE, 6S, 6S, 7 on iOS 4, iOS 5, iOS 6, iOS 7, iOS 8 and iOS 9 on all latest firmware. Our award-winning unlock service supports all basebands, bootloaders and firmware, as we unlock phones using apple’s IMEI database method rather than using software.
What is a jailbreak?
Jailbreak is a process in which you run certain software to remove the limitations and restrictions imposed by Apple. It is different to iPhone unlocking because with a jail broken phone you can only download applications, themes and extensions that are unavailable through the official apple app store.
We don't recommend jailbreak !
Is your iPhone unlock service is temporary or for a lifetime?
Our iPhone unlock service allow you to enjoy the independence of your device for a lifetime. The service is permanent and will remain even after a factory restore or a software update.
How does the unlock process work?
Once you receive your email to confirm that your handset is unlocked, for the iPhone simply connect it to iTunes which will complete the unlock.
What if I have any questions?
You have a question – we have customer support team who would love to assist you in any case. You can contact them by sending an email to firstname.lastname@example.org